Cost
How Much Does a Telehealth Visit Cost Without Insurance?
If you do not have insurance, or would rather not use it, the question is simple: what will I pay? Here is how cash pricing works for a DOC MD video visit.
Last updated October 29, 2026
What "cash price" means
A cash price, also called a self-pay price, is the amount you pay directly for a visit instead of billing an insurance plan. Telehealth.HHS.gov explains that what you pay for telehealth depends on your insurance status and coverage. Without insurance, the price the provider shows you is the price you pay.
DOC MD's price
A standard primary care video visit on DOC MD is $89 per visit. The price is shown to you before you book, and you do not need insurance information to see it.
How the card hold works
When you book, DOC MD places a temporary authorization on your card for the visit price. The hold is captured only if you are seen or the visit is approved as eligible. In every other case, such as a cancellation or a visit that does not happen, the hold is released and you are not charged. A card authorization is not a charge, though your bank may show it as a pending amount for a few days.
Costs that are not part of the visit price
Ask about these before you pay anywhere, not only on DOC MD:
- Prescriptions. If a clinician sends a prescription to your pharmacy, the pharmacy sets the price. Ask the pharmacist for the cash price of a generic.
- Lab tests or in-person exams. If the clinician recommends a test, such as a urine test, a strep test, or imaging, the lab or clinic bills for it.
- Follow-up visits. A later visit can be priced differently. DOC MD shows the price of each visit type before you book.
- Emergency or urgent care. If a clinician sends you in person, those bills are separate.
If you have insurance
The $89 price is DOC MD's cash price. If you have insurance and want to know whether your plan would reimburse a telehealth visit you paid for yourself, ask your plan directly. Many plans only cover visits with clinicians in their network. If you use Medi-Cal or Covered California, ask your plan how it handles telehealth.
How to compare the real cost of care
Look at the whole path, not just the visit. A low visit price that ends in a separate bill for every step may cost more than it first appears. Ask what is included, what the clinician might order, and what happens if you are not seen. A clear price before you commit is a good sign.
When to seek in-person or emergency care
Do not let cost keep you from emergency care. Call 911 or go to the nearest emergency room for:
- Chest pain, trouble breathing, or signs of a stroke
- Severe injury, heavy bleeding, or a head injury with confusion
- A high fever with a stiff neck, a seizure, or fainting
- Any situation you believe is life-threatening
Frequently asked questions
- How much is a DOC MD video visit without insurance?
- A standard primary care video visit is $89 per visit. The price is shown before you book.
- Will I be charged if I am not seen?
- DOC MD places a temporary card authorization when you book. It is captured only if you are seen or the visit is approved as eligible. Otherwise the hold is released and you are not charged.
- Does the visit price include my prescription?
- No. A pharmacy sets the price of any medicine a clinician prescribes. Lab tests and in-person care are separate too.
- Do I need insurance to book a visit?
- No. DOC MD shows a cash price you can pay without insurance.
Sources
This article is general information, not medical advice. It does not diagnose or treat any condition, and reading it does not create a clinician-patient relationship. Talk with a licensed clinician about your own health.
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