Health guides

Health Guides for Telehealth Patients

Plain-language guides from DOC MD on telehealth in California: what a video visit can treat, what it costs, and when to go in person.

• Urinary symptomsCan I Get a UTI Treated Online in California?How a video visit can help with urinary tract infection symptoms in California, what it cannot do, and when you need in-person care.
• Video visitsWhat Can an Online Doctor Treat? Common Video Visit ConditionsEveryday, non-emergency conditions that a telehealth clinician can often evaluate by video, and the situations that need an in-person exam.
• CostHow Much Does a Telehealth Visit Cost Without Insurance?What you pay for a telehealth visit without insurance, how DOC MD's $89 cash price and card hold work, and which costs are separate.
• Your rightsIs Telehealth Legal in California? What to Know Before a VisitYes, with rules: a California-licensed clinician, documented consent, and privacy protections. Here is what that means for your video visit.
• Getting startedHow DOC MD Works: A Video Visit, Step by StepWhat happens from booking to follow-up on DOC MD: describe symptoms, pick a clinician, see the $89 price, and meet by secure video.
• Respiratory symptomsCold, Sore Throat, or Sinus Infection? When a Video Visit HelpsMost colds, sore throats, and sinus infections are viral. Learn what a video visit can do, why antibiotics are not always the answer, and when to go in.

This article is general information, not medical advice. It does not diagnose or treat any condition, and reading it does not create a clinician-patient relationship. Talk with a licensed clinician about your own health. If you think you are having an emergency, call 911.